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Please call us at 541-386-4464 for any of your shipping questions. We ship UPS Ground unless otherwise specified. UPS 3-Day and 2-Day Air are all available for an additional charge which are calculated upon selecting in the check out prior to payment.
Your order will normally ship within three working days. If for any reason your order will not ship within three working days you will receive an email explaining the reason for the delay and the estimated shipping date. We ship UPS Ground unless otherwise specified.
Our shop is located in Hood River, Oregon. UPS Ground takes 3-4 working days to reach anywhere in the Pacific Northwest, 4-5 working days to reach the Western states, 5-6 working days to the Midwest and 5-7 working days to the East Coast.
Expedited shipping is available on request and depends on the size and weight of the product you ordered. For a precise shipping quote, please email us or call us at 541-386-4464 and a member of our friendly sales staff will be happy to help you.
Even though Pure Stoke offers free shipping on orders that exceed $99 USD, there are several products that exclude this offer. Surfboard, Composite Stand Up Paddle Boards, Kite Twintips, Kite Surfboards, and Foilboards are excluded from this free shipping due to oversized dimensions and special care that is taken during packing and shipping.