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If you are looking to return or exchange, please click here to know how.
We spend ample time searching and selecting products, distributors, and brands that we feel strive for excellence. We build relationships with these suppliers in order support and service our customers.
If you experience any issues with your product that you received from 2nd Wind Sports, please do not hesitate to call or contact via email.
Prior to contact, please collect the following information so we can quickly resolve the issue whether it be a troubleshoot or warranty.
Name Person who purchased:
Approximate Date Purchased:
Name of Brand:
Name of Model:
Issue that you have experienced with it:
If Emailing, any video or photos highlighting the issue:
Please read the policy below pertaining to specific brands.
Kickers and Rails
Unless specifically mentioned, most products we sell are not covered by riding features and obstacles. This is a buyer beware situation where people who do these types of activities understand the damage this may cause.
Wear and Tear
Nothing lasts forever even though we wish it could! Products used consistently in certain conditions and exposed to the elements can show wear and tear faster than those used less frequently, and it could be that your product has simply reached the end of its practical lifetime.